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Health Benefits

BSTX – BCBSTX Health Guide

Plan Year is from September 1 through August 31

Deductible Year is from September 1 through August 31

 

 

What is the cost?

Click on the link below to see a brief description of each medical plan and the costs:

 

 

Your BCBSTX medical insurance card is ALSO your pharmacy card.

Customer Service: 1-800-521-2227

BCBSTX Helpline: 1-855-762-6084

BCBSTX Members Services Number (Prescriptions): 1-800-821-4795

Medical Prior Authorization Helpline: 1-800-441-9188

24 Hour Nurseline: 1-800-581-0368

 

How to Find if Your Doctor is in Network Flyer

 

Blue Access for Members (BAM) Website: bcbstx.com/member

  • BAM Flyer – How to Create Your BAM Account
  • Once you login to the BAM portal (use the information on your BCBSTX ID card to register your account), you will be able to:
  • IF YOU CREATED YOUR BAM PORTAL LAST YEAR, YOU WILL USE THE SAME USERNAME AND PASSWORD YOU CREATED LAST YEAR.
    • Search for providers, hospitals, and pharmacies in network
    • Request or print your ID card
    • Check your deductibles
    • Check the status or history of a claim
    • View and print your explanation of benefits statements
    • Use the cost estimator took to find pricing for hundreds of tests, treatments, and procedures
    • Sign up for text or email alerts

 

 

Prime Therapeutics– Pharmacy Plan

Your BCBSTX medical insurance card is ALSO your pharmacy card.

            Website: https://www.myprime.com/en.html

  • Register online to check for pharmacies that are in network, see your active prescriptions, send your refill order, etc.
    • Mail Order Prescriptions
    • Accredo
      • Accredo will provide specialty medications for our members
      • Accredo Informational Flyer
      • To start using Accredo for your current specialty drugs, call Accredo at 1-833-721-1619.
      • Once registered, you can manage your prescriptions on accredo.com or through the mobile app

 

MDLive

(Copay will apply – please see your BCBSTX insurance card)

  • How to Find MDLive Through Your BAM Portal
  • Activating your MDLive Account Flyer
  • MDLive/TeleHealth Website: mdlive.com
  • Phone Number: 888-680-8646
  • Set up your MDLive account through the Blue Access for Members Portal – MDLive can be used for:
    • Connecting with a board-certified doctor to help with minor conditions (allergies, cold, flu, cough and sore throat, headaches and sinuses, etc.)
    • Connecting with a licensed therapists for behavioral health counseling (addiction, anxiety, depression, loss, relationships, stress, trauma, PTSD, and life changes)
    • Can also send some prescriptions to nearby pharmacies

     

     Livongo

     

    The Standard Employees Assistance Program (EAP) – Free, 24/7 live access to a nationwide network of mental health professionals specializing in work/life balance and skill development.

    The Standard Helpline: 1-888-293-6948